The Two Percent Help Desk Knowledgebase
General Help

Knowledgebase General Help

Articles in this category

How can I send you my theme to debug an issue?

If you need to send me your theme for debugging, you can either: 1) download and send me the theme zip from the theme creator (i.e. if you have a paid theme, it's better to send me the original) 2) If...
Can I send you my plugin for compatibility / integration testing?

If you have a plugin that may conflict with mine, I am happy to debug the issues if you send me a copy of your plugin. Open a ticket with me and include a link to your plugin. Once it is confirmed, I ...
How to add custom CSS to my WordPress theme?

Sometimes your theme may require CSS customisations to work properly. Adding CSS to your theme can be done in a few different ways:  1) Use Customizer. Go to your WP Admin page, then go to Themes >...
How can I invite you to my WordPress install?

If you are adding me as a new user to help debug your site, please do not send us an email to our support email address. This will cause new tickets to be opened and start an infinite loop of crap bet...
How to send your Site Health Report

Your WordPress Site Health Report will help us diagnose problems and compatibility issues. To access your Site Health Report: Open WordPress Admin Go to Tools (in the sidebar) Open Site Health (under...